Frequently asked questions

How long does delivery take?

Inside Dhaka 1–2 business days; outside Dhaka 2–4 business days depending on the district.

Do you offer cash on delivery?

Yes — cash on delivery is available across all 64 districts.

How much is delivery?

Delivery is charged based on your district and is shown at checkout before you confirm your order.

Can I return an item?

If an item arrives damaged, defective or incorrect you can request a refund from your order page. See our refund policy for details.

How do I track my order?

Use the order tracking page with your order number and phone number.

Still need help?

Open a support ticket and our team will assist you.